Refund & Cancellation Policy

Flight Cancellation Policy –

  • Every booking made on https://krugerparks.com/ is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.
  • Some bookings may be non-refundable as per the specific airline’s policy.
  • Some bookings cannot be cancelled partially as per the specific airline’s policy.
  • Cancellations can be made offline by sending an email to https://krugerparks.com ( info@your-domain.com).
  • We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
  • Amendment charges on https://krugerparks.com/ are subject to change as per the policy of the airline, which varies due to flight timings and booking class.
  • To cancel the tickets within 24 Hrs of the journey, https://krugerparks.com recommends customer to contact directly to the Airlines and after that, send the cancellation request to us Via Mail for refunds.
  • In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge as above mentioned. After flight departure & in case of No Show, we don’t entertain any cancellation request.
  • In case of No-show the refund amount is entirely depends upon the airlines. https://krugerparks.com has nothing to do with the refund amount. https://krugerparks.com will refund the same amount to the customer, which we receive from airlines in case of No-Show.

THE USER AGREES TO PAY FEE CHARGED BY https://krugerparks.com UPON ANY TYPE OF CANCELLATIONS MADE POST BOOKING IRRESPECTIVE OF REFUND AMOUNT , https://krugerparks.com WILL CHARGE INR 250/- PER PAX PER SECTOR FOR DOMESTIC FLIGHTS & INR 750/- FOR INTERNATIONAL FLIGHTS. ANY REFUND TO THE USER SHALL BE PROCESSED AFTER DEDUCTING EQUIVALENT AMOUNT TOWARDS THE FEE.

Hotel Amendment & Cancellation Policy –

Every booking made on https://krugerparks.com is subject to cancellation charges levied by the Hotels, which may vary with respect to hotels and room types.https://krugerparks.com levies negligible amount of INR 500 per room for domestic and 1000 Rs. per room for international hotel booking as cancellation service charges

  • Some bookings may be non-refundable as per the specific hotel’s policy.
  • Cancellations can be made offline by sending an email to https://krugerparks.com/ ( info@your-domain.com).
  • We assist you in making various amendments for bookings. In few cases, you need to contact the hotel directly.
  • To cancel the booking within 24 Hrs of the journey, https://krugerparks.com recommends customer to contact directly to the Hotels and after that, send the cancellation request on our website for refunds.

Refund Policy –

  • https://krugerparks.com/ will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through email.
  • Refund against the cancellation of air tickets & hotel booking will be credited directly in customer’s mode of payment after receiving the refund amount from the Airlines & Hotels respectively.
  • https://krugerparks.com will process refund within 72 only after receiving it from the concerned Airlines/Hotel/Transporter/Other Suppliers.
  • Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.
For More Assistance Email us On – info@your-domain.com